Privacy Policy

We take privacy seriously. This policy describes how Coastal Chateau gathers, processes and protects personal data of guests and people who visit this website.

Last updated: 2026-07-20 · Effective immediately.

1. Who we are

Coastal Chateau ("we", "us", "our") runs the website at https://coastalchateau.site/. Our registered office is 58 La Croisette, 06400 Cannes, FR. For privacy matters please write to [email protected].

2. Information we collect

We gather the following kinds of information:

• Reservation details: name, address, contact details, payment information, stay dates, dietary and accessibility needs.
• Communication data: messages you send via our website, email or telephone.
• Website usage: IP address, browser, device, referring page, pages viewed, timestamps, anonymised analytics events.
• Cookies and similar technologies: see Section 6 below.

3. How we use information

Personal data is handled solely to deliver and refine our services, including:

• Handling reservations, payments and delivering the services you book with us.
• Writing to you about your stay, sending confirmations and answering enquiries.
• Meeting legal duties (tax records, anti-money-laundering, gaming licence rules).
• Improving our website and services via aggregated, privacy-conscious analytics.
• Sending marketing when you have clearly opted in; you may unsubscribe whenever you wish.

4. Legal basis (GDPR)

For visitors from the European Economic Area and the United Kingdom we rely on the following legal bases under Articles 6(1)(a)-(f) of the General Data Protection Regulation: your consent, performance of a contract, compliance with a legal obligation, and our legitimate interest in operating a secure, reliable website.

5. Sharing of personal data

We never sell personal data. We disclose it only to: trusted vendors acting for us (payment processors, booking systems, IT hosting) under written contracts; public authorities when the law demands it; and successors if the business is reorganised.

6. Cookies

This site relies on strictly necessary cookies to operate. Optional analytics and marketing cookies are placed only after you consent via our cookie banner. You may withdraw consent at any time by clearing browser storage for this domain.

7. Data retention

We keep reservation and accounting records for as long as tax and gaming-licence rules require (typically 10 years). Marketing data remains only while your consent is valid. Server logs are removed within 30 days.

8. Your rights

Depending on local law, you may access, correct, erase, restrict or object to processing of your personal data, and request data portability. To use any of these rights please contact [email protected]. You may also lodge a complaint with your local data protection authority.

9. International transfers

When personal data leaves the European Economic Area, we maintain adequate protection through Standard Contractual Clauses or comparable safeguards.

10. Children

This website is meant for adults aged 18 and over. We do not knowingly gather personal data from children under 16. If you think such data was submitted, contact us so we can remove it.

11. Changes to this policy

We may revise this policy occasionally. The "Last updated" date at the top of this page shows the current version. Significant changes will be announced on this website.